Digital Inclusion: A model for e-Infrastructure and e-Services in Developing Countries
- Authors: Terzoli, Alfredo , Siebörger, Ingrid , Tsietsi, Mosiuoa , Gumbo, Sibukelo
- Date: 2018
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/430973 , vital:72733 , https://doi.org/10.1007/978-3-319-98827-6_7
- Description: A large portion of the South African population is still not connected in a productive manner to the Internet, despite the existence of a govern-ment plan for public broadband, ‘SA Connect’. One reason for this could be the lack of an appropriate model, through which connectivity can be diffused in a meaningful way through all areas of South Africa. This paper presents the model developed over more than a decade of experimentation in real life settings in the Siyakhula Living Lab, a joint venture between the universities of Rhodes and Fort Hare, South Afri-ca. The model proposes the ‘Broadband Island’ as basic e-infrastructure unit, which clusters nearby points-of-presence hosted in schools. In each Broadband Island is located an applications integra-tion platform, TeleWeaver, which monetizes channels of access to the local community, to support the e-infrastructure while providing useful services to the population and the Government.
- Full Text:
- Date Issued: 2018
Community ‘Broadband Islands’ for digital government access in rural South Africa
- Authors: Terzoli, Alfredo , Siebörger, Ingrid , Gumbo, Sibukelo
- Date: 2017
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431248 , vital:72758 , https://www.academic-bookshop.com/ourshop/prod_6128029-ECDG-2017-PDF-Proceedings-of-the-17th-European-Conference-on-Digital-Government.html
- Description: In the developing world, one of the main obstacles to the realization of the potential of digital government in rendering services to citizens is the lack of access infrastructure. In this paper we present a model for the diffusion of Internet connectivity and access to computing infrastructure in rural communities in South Africa, through the aggregation of inde-pendent small and micro networks. The model is based on multi-year experimentation in the Siyakhula Living Lab, a long term joint venture between the Telkom Centres of Excellence hosted at Rhodes Universi-ty and the University of Fort Hare in South Africa. At the core of the model is the concept of ‘Broadband Island’, a high speed LAN realized through easy-to-deploy wireless technologies connecting groups of nearby schools. Each connected school, doubling as Digital Access Nodes for the community, hosts computing infrastructure in a serv-ers/thin clients configuration. Two schools belonging to the Broadband Island are then connected to the Internet with whatever technique makes sense within that specific geographical area: VSAT, microwave link, fibre etc. Each Broadband Island can be provisioned and support-ed by a variety of independent entities (such as Municipalities, Educa-tion Districts, NGOs, local action groups etc), possibly combined in con-sortia and in some cases using a Public Private Partnership format.
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- Date Issued: 2017
E-Government as a Means to Support Communal, Large ICT Infrastructure in Poor Areas
- Authors: Gumbo, Sibukelo , Terzoli, Alfredo , Tsietsi, Mosiuoa
- Date: 2016
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431287 , vital:72761 , https://www.academic-bookshop.com/ourshop/prod_5067238-ECEG-2016-Proceedings-of-the-16th-European-Conference-on-eGovernment.html
- Description: Citizen-facing e-Government appears inevitable given current technol-ogy trends, and certainly has many advantages. One overlooked bene-fit, in our opinion, is its potential to make financially viable communal “large ICT” installations, which would diffuse ICT in poor communities where ICT is currently absent.(By “large ICT” we refer to end-user equipment such as desktops or laptops, on which would be possible to produce content, including software. The presence of “large ICT” in a community is critical in our opinion for the empowerment of the commu-nity, especially its younger component.) This paper explores this poten-tial in e-Government, describing a model conceptualized in the Siyakhu-la Living Lab in South Africa and partially implemented, through an inte-gration platform named “TeleWeaver”. The model behind TeleWeaver is an adaptation of the classic Internet business model-whereby users of services do not directly pay for the services they use. This model is especially relevant currently in South Africa, because of the an-nouncement by the government to pilot connecting to the internet gov-ernment facilities, including schools, in eight poor district municipalities.
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- Date Issued: 2016
TeleWeaver: an architectural overview of a customised application server for rurality
- Authors: Tsietsi, Mosiuoa , Terzoli, Alfredo , Gumbo, Sibukelo
- Date: 2016
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/430624 , vital:72704 , 10.1109/ISTAFRICA.2016.7530616
- Description: The Siyakhula Living Lab in the rural Eastern Cape province of South Africa has been in existence for over a decade now. In this time, sever-al software artefacts have been developed by students and partners with the aim of providing contextually-relevant services to the rural community. However, reliance on different platforms and paradigms has meant that the deployment of such services would be difficult to implement and maintain reliably in actual practice. What is required is a single software platform that can act as a docking station for multiple applications, as well as a routing substrate for applications living inside and outside the platform. A candidate platform to enable this is currently being integrated under the codename Teleweaver and is built from a free, open source J2EE application server and integrates with other software components. This paper provides an architectural overview of the platform and demonstrates how it provides a sustainable context for application development going forward.
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- Date Issued: 2016
E-Literacy training in deep rural areas: The Siyakhula Living Lab experience
- Authors: Gumbo, Sibukelo , Ntšekhe, Mathe , Terzoli, Alfredo
- Date: 2014
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431411 , vital:72772 , http://proceedings.e-skillsconference.org/2014/e-skills141-154Gumbo824.pdf
- Description: Within the discourse of broadband deployment in poor areas (particular-ly rural), very little attention is generally put on the critical enabler repre-sented by e-literacy training that empowers people to use ICT systems, especially in the form of full-fledged machines such as fixed, tower and laptop computers (These machines are still more preferable for growing a generation of ‘producers’ as opposed to ‘consumers’ in the ICT space.) This paper reports on the experience in running e-literacy in a deep rural area, as part of the Siyakhula Living Lab (SLL), whose end goal is to diffuse production oriented ICTs in poor areas of South Africa and Africa. In particular it will expand on the feedback given by the par-ticipants to the last edition of the e-literacy course, run in the first se-mester of 2014. The lessons learned from this experience include: the need for linguistic localization of the learning material or at least part of its presentation; the importance of teaching and learning that facilitates (easy) transfer of knowledge gained to other ICT settings (such as mo-biles; or uses to support business); and the importance of face-to-face courses to allow real interaction with the people living in the targeted areas, partly as a strategic means to forging relations towards the reali-zation of the Living Lab vision (co-creation of solutions with empowered users). Altogether, e-literacy courses have proved to be critical to the broad aim of SLL of ‘activating’the segment of society living in poor ar-eas towards self-determination. A small but telling indicator is the trans-formation in the view people have of themselves once certified as e-literate.
- Full Text:
- Date Issued: 2014
E-skills training on communal, fixed infrastructure as an activator of personal use of mobile internet
- Authors: Gumbo, Sibukelo , Terzoli, Alfredo
- Date: 2013
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/430716 , vital:72710 , https://ieeexplore.ieee.org/abstract/document/6701781
- Description: In the second semester of 2012, training in computer literacy was of-fered in the Dwesa area, in deep rural South Africa, within the footprint of the Siyakhula Living Lab. Training of this nature is essential to make ICT access meaningful in such areas, and avoid wasteful `box drop-ping', unfortunately not uncommon. The training was done using com-munal fixed infrastructure located in schools but, interestingly, activated or deepened the use of mobile intemet among the people that attended the training. This paper contributes on the ongoing debate on whether mobile devices are the one and only solution to ICT access in rural (and peri-urban) poor settings in Africa.
- Full Text:
- Date Issued: 2013
TeleWeaver: an innovative telecommunication platform for marginalized communities in Africa
- Authors: Dalvit, Lorenzo , Gumbo, Sibukelo , Ntshinga, Lindikaya , Terzoli, Alfredo , Hansen, Susan
- Date: 2013
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431317 , vital:72763 , https://www.academic-bookshop.com/ourshop/prod_2659103-ECEG-2013-13th-European-Conference-on-eGovernment-Como-Italy-PRINT-version.html
- Description: Information and Communication Technologies for Development (ICT4D) is becoming an increasingly important and multi‐faceted area of research and software development. Particularly through provision via mobile devices, e‐services can potentially reach and improve the lives of millions of people living in marginalised areas. The efforts of many governments in sub‐Saharan Africa are frustrated by poor tele-communication infrastructure, lack of skills and unsustainable models of intervention. In this paper we describe the holistic solution offered by the TeleWeaver platform. The novel approach to the development of the software, the strong sense of social responsibility of the developers and the collaborative spirit that shaped the ecosystem of which Tele-Weaver is part, warrants the adoption of an innovative approach to its marketing and implementation. On the one hand, the project needs to provide returns on investment and generate profit for the key stake-holders (ie government at the local and national level, academia, indus-try and socio‐-entrepreneurs in the target community). On the other, it must benefit all members of the marginalised communities it is intended to serve as well as the global community of software developers. Tele-Weaver was developed in close collaboration with the community of Dwesa, a rural area on the Wild Cost of the Transkei regions in eastern South Africa.
- Full Text:
- Date Issued: 2013
A qualitative analysis to determine the readiness of rural communities to adopt ICTs: A Siyakhula Living Lab Case Study
- Authors: Gumbo, Sibukelo , Jere, Norbert , Terzoli, Alfredo
- Date: 2012
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431396 , vital:72771
- Description: Rural schools have a pressing need for ICT and Internet services, for them-selves and the surrounding communities. Educators can play a crucial role of fulfilling this need. But how ready are schools, educators and communi-ties to engage with ICT and use it for their empowerment? This paper re-ports the findings of an e-readiness assessment and promotion drive by re-searchers from the Siyakhula Living Lab in parts of the Mbashe Municipali-ty, in South Africa. The Siyakhula Living Lab is a multi-disciplinary, multi-year initiative to foster grassroots innovation in marginalized communities with the aim of improving their lives and economies. The drive was con-ducted to support the expansion of the network of Digital Access Nodes, ie ICT points-of-presence of the Living Lab in the community: this network rep-resents the structural backbone on which all other activities rest. The as-sessment shows that, while the practical difficulties are many, the communi-ties are very eager to engage with ICT and understand fairly well the con-nection between ICT availability and the possibility of improvement in their life conditions.
- Full Text:
- Date Issued: 2012
Living lab methodology as an approach to innovation in ICT4D: The Siyakhula Living Lab experience
- Authors: Gumbo, Sibukelo , Thinyane, Hannah , Thinyane, Mamello , Terzoli, Alfredo , Hansen, Susan
- Date: 2012
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/431302 , vital:72762 , https://www.siyakhulall.com/sites/default/files/ISTAfrica_Paper_ref_18_doc_4809_0.pdf
- Description: Underdevelopment and poverty represent key challenges faced by the modern world, which have attracted the attention of NGOs, civil society, government and multinationals. Various undertakings including the United Nations Millennium Development Goals articulation and the World Summit on Information Society highlight the global commitment towards addressing these problems. The solutions to these problems should be derived out of well-structured innovation systems that take into consideration the grassroot context and concerns. A number of in-novation models have been formulated and utilized effectively in differ-ent industries, and some of these have equally been used effectively in community development contexts. This paper elaborates on the Living Lab methodology and its application in ICT4D contexts, highlighting the effectiveness of this model towards integrating end-users within their problem solving effort. This is discussed through the backdrop of the Siyakhula Living Lab, an ICT4D intervention. The embedding environ-ment for this model, which enables key synergies with other stakehold-ers, is also discussed.
- Full Text:
- Date Issued: 2012