Electronic Governance (E-Governance) as a Public Sector Management Tool for service provision in Buffalo City Metropolitan Municipality
- Authors: Moyo, Thokozani P
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11714 , http://hdl.handle.net/10353/d1015268
- Description: The study explores the use of Electronic governance (E-governance) as a Public Sector management tool for service provision in the Buffalo City Metropolitan Municipality. The main research question being pursued sought to find out the extent to which E-governance can be an effective tool for public sector management and service provision in the municipality. The study used both quantitative data (obtained through questionnaire survey) and qualitative data (through in-depth responses from municipality employees). The findings of the study seem to indicate that electronic governance is being utilised by a lesser percentage of citizens although it seems to be slowly gaining popularity with the highly educated and younger members of the public. Some members of the communities were still adamant to using online resources for different reasons. The study also reveals some challenges such as poverty, inequality and illiteracy as some of the hindrances to e-government. However, there is a degree of success of electronic governance in the municipality as evidenced by the percentage of the population now using the online transactions. A lot needs to be done in order to view e-governance as a true success in this municipality of Buffalo City Metropolitan if services are to be delivered effectively and efficiently to the people. It is therefore strongly recommended that there is a need to put in place good educational measures to ensure that the citizens are informed about various ways of doing online transactions with the municipality other than physically going there.
- Full Text:
- Date Issued: 2014
- Authors: Moyo, Thokozani P
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11714 , http://hdl.handle.net/10353/d1015268
- Description: The study explores the use of Electronic governance (E-governance) as a Public Sector management tool for service provision in the Buffalo City Metropolitan Municipality. The main research question being pursued sought to find out the extent to which E-governance can be an effective tool for public sector management and service provision in the municipality. The study used both quantitative data (obtained through questionnaire survey) and qualitative data (through in-depth responses from municipality employees). The findings of the study seem to indicate that electronic governance is being utilised by a lesser percentage of citizens although it seems to be slowly gaining popularity with the highly educated and younger members of the public. Some members of the communities were still adamant to using online resources for different reasons. The study also reveals some challenges such as poverty, inequality and illiteracy as some of the hindrances to e-government. However, there is a degree of success of electronic governance in the municipality as evidenced by the percentage of the population now using the online transactions. A lot needs to be done in order to view e-governance as a true success in this municipality of Buffalo City Metropolitan if services are to be delivered effectively and efficiently to the people. It is therefore strongly recommended that there is a need to put in place good educational measures to ensure that the citizens are informed about various ways of doing online transactions with the municipality other than physically going there.
- Full Text:
- Date Issued: 2014
Energy and sustainable development: the case of Dewedzo rural community in Zimbabwe
- Authors: Mbulayi, Shingirai P
- Date: 2014
- Subjects: Sustainable development -- Zimbabwe , Renewable energy sources -- Zimbabwe , Power resources -- Zimbabwe , Energy consumption -- Zimbabwe
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: http://hdl.handle.net/10353/866 , vital:26504 , Sustainable development -- Zimbabwe , Renewable energy sources -- Zimbabwe , Power resources -- Zimbabwe , Energy consumption -- Zimbabwe
- Description: Energy poverty is a concept that has gained significance quite recently. Its significance has been prompted by the realization that without sustainable modern energy alternatives for the rural poor, prospects for rural transformation remains low. The recognition of modern energy as one of the missing link in rural transformation comes amid the growing concern about the negative effects of relying on traditional energy services and the increasing forecasts that most developing countries are likely to miss their MDG targets by 2015. Drawing on the Modernization and the Sustainable Development Approach, this study concluded that improving the quantity and quality of energy services consumed by the rural poor can counteract rural underdevelopment and enhance rural social and economic transformation in Dewedzo. The study confirmed that energy poor households are prone to various social, economic and environmental detriments such as poor health, hunger, malnutrition, poor education and missed socio economic opportunities. By addressing rural people‟s energy needs, more nexus can be injected into rural productivity and the economic social outputs of this process can in turn increase the pace at which MDGs can be achieved.
- Full Text:
- Date Issued: 2014
- Authors: Mbulayi, Shingirai P
- Date: 2014
- Subjects: Sustainable development -- Zimbabwe , Renewable energy sources -- Zimbabwe , Power resources -- Zimbabwe , Energy consumption -- Zimbabwe
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: http://hdl.handle.net/10353/866 , vital:26504 , Sustainable development -- Zimbabwe , Renewable energy sources -- Zimbabwe , Power resources -- Zimbabwe , Energy consumption -- Zimbabwe
- Description: Energy poverty is a concept that has gained significance quite recently. Its significance has been prompted by the realization that without sustainable modern energy alternatives for the rural poor, prospects for rural transformation remains low. The recognition of modern energy as one of the missing link in rural transformation comes amid the growing concern about the negative effects of relying on traditional energy services and the increasing forecasts that most developing countries are likely to miss their MDG targets by 2015. Drawing on the Modernization and the Sustainable Development Approach, this study concluded that improving the quantity and quality of energy services consumed by the rural poor can counteract rural underdevelopment and enhance rural social and economic transformation in Dewedzo. The study confirmed that energy poor households are prone to various social, economic and environmental detriments such as poor health, hunger, malnutrition, poor education and missed socio economic opportunities. By addressing rural people‟s energy needs, more nexus can be injected into rural productivity and the economic social outputs of this process can in turn increase the pace at which MDGs can be achieved.
- Full Text:
- Date Issued: 2014
Evaluating the beneficiary management process in housing delivery: a case study of Buffalo City Metropolitan Municipality in the Eastern Cape (2013)
- Authors: Matiwane, T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11685 , http://hdl.handle.net/10353/d1013565
- Description: The study critically analysed the problems encountered in the housing delivery in the Buffalo City Metropolitan Municipality for the 2013 period. The purpose is to look at the factors that affect housing delivery in the area, focusing more especially at the management of the beneficiaries and the process thereof. Buffalo City Metropolitan Municipality is not immune to the housing problem hence the study was initiated. Respondents were selected from among others the housing beneficiary and the predominantly the staff of Buffalo City Metropolitan Municipality to respond to the questionnaires related to the beneficiary management. Permission was sought from the Municipality to conduct the research, after which the questionnaires were distributed to all sampled respondents accordingly in line with the objectives of the research. The researcher distributed the questionnaires and allowed a period of three weeks for the respondents to respond to them, after which the researcher collected all the questionnaires. The study revealed the great understanding of the housing delivery process by the housing recipients. Inclusive of the administrators, i.e. Buffalo City Metropolitan Municipality staff members, are fully aware of the expectations from the recipients and the process. The findings further indicates that there are serious challenges facing housing delivery in the province and the country at large. Hence the beneficiaries could not get their houses on time and the housing projects did not get completed within the scheduled period, this ends up delaying the delivery process.
- Full Text: false
- Date Issued: 2014
- Authors: Matiwane, T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11685 , http://hdl.handle.net/10353/d1013565
- Description: The study critically analysed the problems encountered in the housing delivery in the Buffalo City Metropolitan Municipality for the 2013 period. The purpose is to look at the factors that affect housing delivery in the area, focusing more especially at the management of the beneficiaries and the process thereof. Buffalo City Metropolitan Municipality is not immune to the housing problem hence the study was initiated. Respondents were selected from among others the housing beneficiary and the predominantly the staff of Buffalo City Metropolitan Municipality to respond to the questionnaires related to the beneficiary management. Permission was sought from the Municipality to conduct the research, after which the questionnaires were distributed to all sampled respondents accordingly in line with the objectives of the research. The researcher distributed the questionnaires and allowed a period of three weeks for the respondents to respond to them, after which the researcher collected all the questionnaires. The study revealed the great understanding of the housing delivery process by the housing recipients. Inclusive of the administrators, i.e. Buffalo City Metropolitan Municipality staff members, are fully aware of the expectations from the recipients and the process. The findings further indicates that there are serious challenges facing housing delivery in the province and the country at large. Hence the beneficiaries could not get their houses on time and the housing projects did not get completed within the scheduled period, this ends up delaying the delivery process.
- Full Text: false
- Date Issued: 2014
Exchange rate misalignment and economic growth: a case study of South Africa
- Authors: Rudd, Bernice Nicolette
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: http://hdl.handle.net/10353/894 , vital:26507
- Description: The relationship between a country’s real exchange rate (RER) misalignment and economic growth has attracted much attention from both academic and policy perspective. This study examines the relationship between the exchange rate misalignment and economic growth in South Africa, by specifically looking at the fundamental determinants of the real exchange rate and the impact of the misalignment on economic growth for the period 1980 to 2012. This study employs the Johansen cointegration technique and the Vector Error Correction Model. The empirical results revealed that terms of trade, government consumption expenditure, net foreign assets, broad money supply and technological productivity are important factors in determining the RER in South Africa. In addition to the misalignment variable, terms of trade, government spending, private business investment and broad money supply were also found to influence economic growth in South Africa. This suggest that authorities can influence the behaviour of the exchange rate in South Africa through altering one of its fundaments. The results suggest that a RER misalignment has a negative effect on economic growth in South Africa. Thus policies aimed at maintaining an equilibrium RER should be pursued.
- Full Text:
- Date Issued: 2014
- Authors: Rudd, Bernice Nicolette
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: http://hdl.handle.net/10353/894 , vital:26507
- Description: The relationship between a country’s real exchange rate (RER) misalignment and economic growth has attracted much attention from both academic and policy perspective. This study examines the relationship between the exchange rate misalignment and economic growth in South Africa, by specifically looking at the fundamental determinants of the real exchange rate and the impact of the misalignment on economic growth for the period 1980 to 2012. This study employs the Johansen cointegration technique and the Vector Error Correction Model. The empirical results revealed that terms of trade, government consumption expenditure, net foreign assets, broad money supply and technological productivity are important factors in determining the RER in South Africa. In addition to the misalignment variable, terms of trade, government spending, private business investment and broad money supply were also found to influence economic growth in South Africa. This suggest that authorities can influence the behaviour of the exchange rate in South Africa through altering one of its fundaments. The results suggest that a RER misalignment has a negative effect on economic growth in South Africa. Thus policies aimed at maintaining an equilibrium RER should be pursued.
- Full Text:
- Date Issued: 2014
Exploring Community Participation in Decision-Making Processes in Lainya County, South Sudan
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
- Authors: John, Awate Esther
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11707 , http://hdl.handle.net/10353/d1015206
- Description: Community participation has no single definition, but in simple terms it can be defined as a process of empowering the community or citizens by involving them in decision-making processes at all levels of government being from County, Payam and Bomas on all issues of concern that affect them politically, socially and economically. The main aim of this study is to investigate and identify the nature of and extent to which communities are given opportunities to participate in decision-making processes for effective service delivery in Lainya County. The main objectives of the study were to identify the obstacles to community participation in decision-making processes and how communities can be encouraged to participate effectively in decision-making, to meet their needs and interests. It further examines the extent to which communities play a role in promoting effective service delivery through participating in decision-making processes in Lainya County South Sudan. In this study, interviews, focus group discussions and observations were used as the main instruments for data collection on the issue of community participation as a tool for effective service delivery in Lainya County. These instruments are used to determine the extent to which communities are involved in decision-making processes to meet their needs and interests for effective service delivery. Data was collected from County officials comprising of Administrators, Chiefs, Women Associations Youth Associations and opinion leaders using both structured and unstructured interviews, focus group discussions and observations. Emerging from the study is that community participation is an integral part of the County developmental planning process. The study findings suggest that, public meetings, hearings, community workshops and seminars were the main mechanisms for community participation being used by the administrators. The study therefore, recommended among other things that; community participation be encouraged to promote community involvement in decision-making processes for effective service delivery. It also recommended that community participation and involvement be encouraged to initiate community development as it enhances program sustainability and ownership. The study further recommended that the top-down approach to decision making be replaced by bottom-up approaches, which emphasizes seeking communities’ ideas first before any developmental plans take place or are implemented. This study will significantly contribute to effective service delivery in Lainya County in the Republic of South Sudan.
- Full Text:
- Date Issued: 2014
Exploring the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
Housing challenges in Ekurhuleni Metropolitan Municipality: an exploration
- Authors: Marutlulle, Noah Kaliofas
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: http://hdl.handle.net/10353/1234 , vital:26539
- Description: The housing delivery topic is frequently dredged to the surface of media focus by tragic phenomena such as the destruction of lives and properties by storms and fires and also at the hands of the police during demonstrations. This study which is exploratory in nature and adopted an interpretive research philosophy aimed at investigating the housing delivery challenges encountered by Ekurhuleni Metropolitan Municipality (EMM) with the objectives of illuminating the challenges, establishing the role EMM play in housing delivery and providing recommendations that would assist in ameliorating the challenges. It utilised a qualitative methodology involving indirect observation which included the use of questionnaires and interviews and a purposive sampling method where fifty eight participants comprising employees of EMM, Councillors, Community leaders and Community members were selected. The data were analysed in Microsoft word using thematic analysis and a pilot study was used to pre-test the objectivity, reliability and validity of the data and also to improve the success and effectiveness of the investigation. Overall, the results suggested the main causes of the housing delivery challenges to be predominantly a combination of population growth, the unavailability of land, corruption and government policies. The key findings that emerged for the amelioration of the challenges were the formulation of a coherent housing strategy, the need for the government to pursue housing policies that are comprehensive and effectively integrated with broader socioeconomic objectives and also the need for the government to be fully attuned to the necessity of reconfiguring housing policy as part of its mechanism for managing the economy. The general focus of the recommendations was on overcoming the housing delivery hurdles. In recommending future research, the existence of a vast amount of new knowledge that still need to be discovered on the housing delivery arena was established and avenues were indicated through which the knowledge can directly illuminate issues central to the theme of this study [housing delivery challenges]. The study will become a landmark and a standard reference in future studies wherein it will also serve as a barometer to test new and contentious ideas and theories encapsulated in issues surrounding the study.
- Full Text:
- Date Issued: 2014
- Authors: Marutlulle, Noah Kaliofas
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , PhD (in Public Administration)
- Identifier: http://hdl.handle.net/10353/1234 , vital:26539
- Description: The housing delivery topic is frequently dredged to the surface of media focus by tragic phenomena such as the destruction of lives and properties by storms and fires and also at the hands of the police during demonstrations. This study which is exploratory in nature and adopted an interpretive research philosophy aimed at investigating the housing delivery challenges encountered by Ekurhuleni Metropolitan Municipality (EMM) with the objectives of illuminating the challenges, establishing the role EMM play in housing delivery and providing recommendations that would assist in ameliorating the challenges. It utilised a qualitative methodology involving indirect observation which included the use of questionnaires and interviews and a purposive sampling method where fifty eight participants comprising employees of EMM, Councillors, Community leaders and Community members were selected. The data were analysed in Microsoft word using thematic analysis and a pilot study was used to pre-test the objectivity, reliability and validity of the data and also to improve the success and effectiveness of the investigation. Overall, the results suggested the main causes of the housing delivery challenges to be predominantly a combination of population growth, the unavailability of land, corruption and government policies. The key findings that emerged for the amelioration of the challenges were the formulation of a coherent housing strategy, the need for the government to pursue housing policies that are comprehensive and effectively integrated with broader socioeconomic objectives and also the need for the government to be fully attuned to the necessity of reconfiguring housing policy as part of its mechanism for managing the economy. The general focus of the recommendations was on overcoming the housing delivery hurdles. In recommending future research, the existence of a vast amount of new knowledge that still need to be discovered on the housing delivery arena was established and avenues were indicated through which the knowledge can directly illuminate issues central to the theme of this study [housing delivery challenges]. The study will become a landmark and a standard reference in future studies wherein it will also serve as a barometer to test new and contentious ideas and theories encapsulated in issues surrounding the study.
- Full Text:
- Date Issued: 2014
Job engagement as a moderator variable to organisational stress and employees’ intention to quit among administrative personnel at the University of Fort Hare in the Eastern Cape
- Authors: Mxenge, Sandiswa Vuyokazi
- Date: 2014
- Subjects: Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11563 , http://hdl.handle.net/10353/d1015074 , Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Description: This research study investigated the effect of job engagement to organisational stress and the employees’ intention to quit among administrative personnel at the University of Fort Hare. The main objectives of this study were determining the effects of organisational stress on employees’ intention to quit, examining the role of job engagement as a moderator of the relationship between organisational stress and employees’ intention to quit, and providing results that would lead to a deeper understanding of the nature and extent of the relationship between organisational stress and intention to quit. A survey method was adopted for this study. A questionnaire comprising of four sections: biographical information, ERI questionnaire for stress, turnover intention, and UWES scale, was administered to non-academic support personnel of the University of Fort Hare in all three campuses namely Alice, Bhisho, and East London. Simple random sampling was used to select the participants. The literature reviewed displayed a great need for managers to understand organisational stress and its causes, and how to manage and cope with stress so as to avoid losing employees, especially highly competent employees. The study yielded results that show that there are interrelationships amongst the three variables, and that job engagement does moderate the relationship between organisational stress and employees’ intention to quit.
- Full Text:
- Date Issued: 2014
- Authors: Mxenge, Sandiswa Vuyokazi
- Date: 2014
- Subjects: Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11563 , http://hdl.handle.net/10353/d1015074 , Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Description: This research study investigated the effect of job engagement to organisational stress and the employees’ intention to quit among administrative personnel at the University of Fort Hare. The main objectives of this study were determining the effects of organisational stress on employees’ intention to quit, examining the role of job engagement as a moderator of the relationship between organisational stress and employees’ intention to quit, and providing results that would lead to a deeper understanding of the nature and extent of the relationship between organisational stress and intention to quit. A survey method was adopted for this study. A questionnaire comprising of four sections: biographical information, ERI questionnaire for stress, turnover intention, and UWES scale, was administered to non-academic support personnel of the University of Fort Hare in all three campuses namely Alice, Bhisho, and East London. Simple random sampling was used to select the participants. The literature reviewed displayed a great need for managers to understand organisational stress and its causes, and how to manage and cope with stress so as to avoid losing employees, especially highly competent employees. The study yielded results that show that there are interrelationships amongst the three variables, and that job engagement does moderate the relationship between organisational stress and employees’ intention to quit.
- Full Text:
- Date Issued: 2014
Model for IT governance to improve information technology alignment of multi-campuses in South African institutions of higher learning
- Authors: Ngqondi, Tembisa Grace
- Date: 2014
- Subjects: IT Governance , Institution of higher learning , Strategic alignment
- Language: English
- Type: Thesis , Doctoral , PhD (Information Systems)
- Identifier: vital:11143 , http://hdl.handle.net/10353/d1015277 , IT Governance , Institution of higher learning , Strategic alignment
- Description: Information Technology (IT) has emerged as an important issue for the public and private sectors. It has been initially identified as a vehicle in supporting business processes by speeding up the process of decision making and easy access of information as required for the competitive advantage of businesses. Organisations regarded IT as an enabler of their business processes. As IT has grown, its shape and definition have drastically changed from being an enabler of the business processes to become a central and strategic concern within the organisation that drives the business processes. The new IT landscape has made organisations completely dependant on IT for their decision making and effective functioning. The dependence on IT has created a need for unified and effective structures, standards and best practices that ensure the effective execution of business processes using IT. The establishment of IT Governance for institutions of higher learning has created the dual challenges of how IT Governance can work within the culture of inclusiveness and shared decision making while better aligning existing IT structures. These dual challenges vary from one university to another based on the culture of the specific university. This study therefore suggests possible ways that IT Governance can shape an institution of higher learning by strategically aligning the institution’s IT strategy with the overall university strategy through the development of an IT Governance Model. To come up with the said proposed model, qualitative research techniques such as document analysis, observations, interviews, a questionnaire and briefing sessions were used during the research process. The comparative analysis of the case studied was used to identify different IT Governance models adopted by other universities. Literature was reviewed to establish the emerging IT Governance practices established and implemented by different authors. The result from this study is that an IT Governance model specific to WSU has been developed. This model can be used as guiding tool in establishing new IT Governance structures and also modify and improve the existing IT Governance structure of different institutions of higher learning. This model can further be used to guide the development of the institution IT Governance implementation architecture framework.
- Full Text:
- Date Issued: 2014
- Authors: Ngqondi, Tembisa Grace
- Date: 2014
- Subjects: IT Governance , Institution of higher learning , Strategic alignment
- Language: English
- Type: Thesis , Doctoral , PhD (Information Systems)
- Identifier: vital:11143 , http://hdl.handle.net/10353/d1015277 , IT Governance , Institution of higher learning , Strategic alignment
- Description: Information Technology (IT) has emerged as an important issue for the public and private sectors. It has been initially identified as a vehicle in supporting business processes by speeding up the process of decision making and easy access of information as required for the competitive advantage of businesses. Organisations regarded IT as an enabler of their business processes. As IT has grown, its shape and definition have drastically changed from being an enabler of the business processes to become a central and strategic concern within the organisation that drives the business processes. The new IT landscape has made organisations completely dependant on IT for their decision making and effective functioning. The dependence on IT has created a need for unified and effective structures, standards and best practices that ensure the effective execution of business processes using IT. The establishment of IT Governance for institutions of higher learning has created the dual challenges of how IT Governance can work within the culture of inclusiveness and shared decision making while better aligning existing IT structures. These dual challenges vary from one university to another based on the culture of the specific university. This study therefore suggests possible ways that IT Governance can shape an institution of higher learning by strategically aligning the institution’s IT strategy with the overall university strategy through the development of an IT Governance Model. To come up with the said proposed model, qualitative research techniques such as document analysis, observations, interviews, a questionnaire and briefing sessions were used during the research process. The comparative analysis of the case studied was used to identify different IT Governance models adopted by other universities. Literature was reviewed to establish the emerging IT Governance practices established and implemented by different authors. The result from this study is that an IT Governance model specific to WSU has been developed. This model can be used as guiding tool in establishing new IT Governance structures and also modify and improve the existing IT Governance structure of different institutions of higher learning. This model can further be used to guide the development of the institution IT Governance implementation architecture framework.
- Full Text:
- Date Issued: 2014
National development plan (NDP) and youth employment in South Africa. The case of Eastern Cape Province
- Authors: Chivanga, Shylet Yvonne
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: http://hdl.handle.net/10353/855 , vital:26503
- Description: This research study explored the inadequacies of the National Development Plan on addressing the problem of youth unemployment in Eastern Cape in South Africa. The study intended to achieve the following objectives: (i) to evaluate the employment needs of youth in relation to the identified measures of employment creation outlined in the NDP. ii) to identify the gaps in the NDP policy interventions in relation to the prospects and problems embedded in addressing the problem of youth unemployment. The literature reviewed in the study was drawn from several researchers and the study was underpinned by the human capital theory, the capability approach and the public and the private sector partnership theory. Though many theories were used, the human capital theory was the major theory adopted in this study. Since the study was qualitative in nature, an interview guide which consisted of open ended questions was used on face to face interviews and focus groups to collect data from twenty one youth and five youth representatives in the Eastern Cape. The data of this study was thematically analysed. The analysis of the study made the following conclusions about the NDP and youth employment in the Eastern Cape. Firstly, there is a problem of high youth unemployment which is above 50% in the Eastern Cape. Secondly, the NDP’s economic measures have a potential of excluding the youth and as a result, the NDP will inadequately address the employment needs of the youth. Thirdly, the youth appreciated that the NDP is realising the problem of youth unemployment but they are not happy with the NDP’s proposed employment measures of wage subsidies, low wages, labour deregulation and SMMEs because they do not solve the root causes of youth unemployment. Rather, they provide unsustainable and low quality jobs in the long run if not properly monitored. In response to the findings, the study therefore made the following recommendations: The NDP’s economic growth policy to be labour intensive compliant, human capital to match the work place skills requirements, promoting entrepreneurship skills, addressing the root causes rather than focusing on symptoms of unemployment , rethinking on SMMEs, development policies to match the local employment needs, succinct youth employment policy implementation, productivity to match the wages, complementing the private and the public sector in creating youth employment, the NDP to promote adequate link of education to self-employment from the primary level, the NDP to promote higher levels of investment for the employment benefits of the youth and the NDP to fight corruption on the misuse of youth employment grants. The study concluded that NDP’s proposed economic measures will inadequately address the youth employment needs hence there is need for relooking at the NDP to be sustainable employment responsive in nature so as to reduce poverty and inequality.
- Full Text:
- Date Issued: 2014
- Authors: Chivanga, Shylet Yvonne
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: http://hdl.handle.net/10353/855 , vital:26503
- Description: This research study explored the inadequacies of the National Development Plan on addressing the problem of youth unemployment in Eastern Cape in South Africa. The study intended to achieve the following objectives: (i) to evaluate the employment needs of youth in relation to the identified measures of employment creation outlined in the NDP. ii) to identify the gaps in the NDP policy interventions in relation to the prospects and problems embedded in addressing the problem of youth unemployment. The literature reviewed in the study was drawn from several researchers and the study was underpinned by the human capital theory, the capability approach and the public and the private sector partnership theory. Though many theories were used, the human capital theory was the major theory adopted in this study. Since the study was qualitative in nature, an interview guide which consisted of open ended questions was used on face to face interviews and focus groups to collect data from twenty one youth and five youth representatives in the Eastern Cape. The data of this study was thematically analysed. The analysis of the study made the following conclusions about the NDP and youth employment in the Eastern Cape. Firstly, there is a problem of high youth unemployment which is above 50% in the Eastern Cape. Secondly, the NDP’s economic measures have a potential of excluding the youth and as a result, the NDP will inadequately address the employment needs of the youth. Thirdly, the youth appreciated that the NDP is realising the problem of youth unemployment but they are not happy with the NDP’s proposed employment measures of wage subsidies, low wages, labour deregulation and SMMEs because they do not solve the root causes of youth unemployment. Rather, they provide unsustainable and low quality jobs in the long run if not properly monitored. In response to the findings, the study therefore made the following recommendations: The NDP’s economic growth policy to be labour intensive compliant, human capital to match the work place skills requirements, promoting entrepreneurship skills, addressing the root causes rather than focusing on symptoms of unemployment , rethinking on SMMEs, development policies to match the local employment needs, succinct youth employment policy implementation, productivity to match the wages, complementing the private and the public sector in creating youth employment, the NDP to promote adequate link of education to self-employment from the primary level, the NDP to promote higher levels of investment for the employment benefits of the youth and the NDP to fight corruption on the misuse of youth employment grants. The study concluded that NDP’s proposed economic measures will inadequately address the youth employment needs hence there is need for relooking at the NDP to be sustainable employment responsive in nature so as to reduce poverty and inequality.
- Full Text:
- Date Issued: 2014
New Economic Partnership for Africa's Development (NEPAD) and Africa's quest for regional economic integration: the case of Southern African Development Community (SADC)
- Authors: Chigombe, Courage
- Date: 2014
- Subjects: New Partnership for Africa's Development , Southern African Development Community , Sustainable development -- Africa, Southern , Africa, Southern -- Economic conditions , Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10353/2072 , vital:27604
- Description: Despite according high priority to regional economic integration and being clustered by regional economic schemes, Africa’s regional economic integration record is not inspiring. With the transformation of the OAU to the African Union (AU), the New Partnership for Africa`s Development (NEPAD) was adopted as the development program of the continent to drive the impetus of economic integration through trade. At the time NEPAD was adopted, regional integration schemes in Africa were facing problems of low intra-regional trade levels despite trade being identified as the engine of activity and economic growth for regional economic integration. The study was centered on Southern Africa with precise attention on SADC. Even though trade is accepted as a vital engine of economic growth and development, this is not the case with SADC. The study was looking at the contribution of NEPAD in intra-regional trade in Africa with special focus on SADC. This was prompted by the fact that regional integration is business as usual within the sub region while problems that have been confronting regional schemes are continuing unabated after the adoption of NEPAD. The study used the historical approach because it provides the study with an advantage of accessing existing literature with regards to what is really stalling intra-regional trade in SADC. The study findings noted that NEPAD has not fully addressed the problems of intra-regional trade within SADC and the continent at large. The study lastly concludes by giving a way forward for NEPAD to respond to the specific needs of SADC for the promotion of intra-regional and equitable trade.
- Full Text:
- Date Issued: 2014
- Authors: Chigombe, Courage
- Date: 2014
- Subjects: New Partnership for Africa's Development , Southern African Development Community , Sustainable development -- Africa, Southern , Africa, Southern -- Economic conditions , Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10353/2072 , vital:27604
- Description: Despite according high priority to regional economic integration and being clustered by regional economic schemes, Africa’s regional economic integration record is not inspiring. With the transformation of the OAU to the African Union (AU), the New Partnership for Africa`s Development (NEPAD) was adopted as the development program of the continent to drive the impetus of economic integration through trade. At the time NEPAD was adopted, regional integration schemes in Africa were facing problems of low intra-regional trade levels despite trade being identified as the engine of activity and economic growth for regional economic integration. The study was centered on Southern Africa with precise attention on SADC. Even though trade is accepted as a vital engine of economic growth and development, this is not the case with SADC. The study was looking at the contribution of NEPAD in intra-regional trade in Africa with special focus on SADC. This was prompted by the fact that regional integration is business as usual within the sub region while problems that have been confronting regional schemes are continuing unabated after the adoption of NEPAD. The study used the historical approach because it provides the study with an advantage of accessing existing literature with regards to what is really stalling intra-regional trade in SADC. The study findings noted that NEPAD has not fully addressed the problems of intra-regional trade within SADC and the continent at large. The study lastly concludes by giving a way forward for NEPAD to respond to the specific needs of SADC for the promotion of intra-regional and equitable trade.
- Full Text:
- Date Issued: 2014
Provincial monitoring and support for accountability in municipal finance: the case of Nkonkobe Local Municipality, Eastern Cape Province
- Authors: Bongco, Mlami
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11699 , http://hdl.handle.net/10353/d1015136
- Description: The Constitution of the Republic of South Africa, 1996, section 154(1) states that the national government and provincial governments, by legislative and other measures, must support and strengthen the capacity of municipalities to manage their own affairs, to exercise their powers and to perform their functions. The study sought to identify the monitoring and support rendered to Nkonkobe local municipality by the province in achieving clean audit; and assessing the impact of the provincial monitoring and support to Nkonkobe local municipality in achieving clean audit. In addition to this the study sought to come up with recommendations on how to address the challenges and problems experienced in the rendering of provincial monitoring and support to Nkonkobe local municipality. The study used both quantitative and qualitative research methods. Twenty (20) respondents comprised of Nkonkobe local municipal officials, Eastern Cape Provincial government officials and South African Local Government Association’s officials were given questionnaires to complete. Furthermore face-to-face interviews and document analysis were also used as data collection methods. The study findings suggest that the monitoring and support provided to Nkonkobe local municipality by the province is insufficient in achieving clean audit, as it faces capacity and budgetary constraints, and above all, is not well coordinated between the Provincial Treasury and Department of Local Government and Traditional Affairs. Improvement in audit outcome (from a disclaimer to a qualified audit opinion) has been noted, but in general, there has been insignificant impact noted in Nkonkobe local municipality. The study recommended that sufficient resources must be provided by the province in monitoring and supporting Nkonkobe local municipality to achieve clean audit. It was also recommended that coordination of support activities between and within the national and provincial governments was critically important.
- Full Text:
- Date Issued: 2014
- Authors: Bongco, Mlami
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11699 , http://hdl.handle.net/10353/d1015136
- Description: The Constitution of the Republic of South Africa, 1996, section 154(1) states that the national government and provincial governments, by legislative and other measures, must support and strengthen the capacity of municipalities to manage their own affairs, to exercise their powers and to perform their functions. The study sought to identify the monitoring and support rendered to Nkonkobe local municipality by the province in achieving clean audit; and assessing the impact of the provincial monitoring and support to Nkonkobe local municipality in achieving clean audit. In addition to this the study sought to come up with recommendations on how to address the challenges and problems experienced in the rendering of provincial monitoring and support to Nkonkobe local municipality. The study used both quantitative and qualitative research methods. Twenty (20) respondents comprised of Nkonkobe local municipal officials, Eastern Cape Provincial government officials and South African Local Government Association’s officials were given questionnaires to complete. Furthermore face-to-face interviews and document analysis were also used as data collection methods. The study findings suggest that the monitoring and support provided to Nkonkobe local municipality by the province is insufficient in achieving clean audit, as it faces capacity and budgetary constraints, and above all, is not well coordinated between the Provincial Treasury and Department of Local Government and Traditional Affairs. Improvement in audit outcome (from a disclaimer to a qualified audit opinion) has been noted, but in general, there has been insignificant impact noted in Nkonkobe local municipality. The study recommended that sufficient resources must be provided by the province in monitoring and supporting Nkonkobe local municipality to achieve clean audit. It was also recommended that coordination of support activities between and within the national and provincial governments was critically important.
- Full Text:
- Date Issued: 2014
The effect of real exchange rate volatility on export performance: evidence from South Africa (2000-2011)
- Authors: Chamunorwa, Wilson
- Date: 2014
- Subjects: Monetary policy -- South Africa , Economic development -- South Africa , Foreign exchange rates -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11499 , http://hdl.handle.net/10353/d1018600 , Monetary policy -- South Africa , Economic development -- South Africa , Foreign exchange rates -- South Africa
- Description: The effect of real exchange rate volatility on export performance: evidence from South Africa (2000-2011) This study sought to investigate the relationship between exchange rate volatility and export performance in South Africa. The main objective of the study was to examine the impact of exchange rate volatility on export performance in South Africa. This relationship was examined using GARCH methods. Exports were regressed against real effective exchange rate, trade openness and capacity utilisation. The research aimed to establish whether exchange rate volatility impacts negatively on export performance in the manner suggested by the econometric model. The result obtained showed that exchange rate volatility had a significantly negative effect on South African exports in the period 2000-2011.
- Full Text:
- Date Issued: 2014
- Authors: Chamunorwa, Wilson
- Date: 2014
- Subjects: Monetary policy -- South Africa , Economic development -- South Africa , Foreign exchange rates -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11499 , http://hdl.handle.net/10353/d1018600 , Monetary policy -- South Africa , Economic development -- South Africa , Foreign exchange rates -- South Africa
- Description: The effect of real exchange rate volatility on export performance: evidence from South Africa (2000-2011) This study sought to investigate the relationship between exchange rate volatility and export performance in South Africa. The main objective of the study was to examine the impact of exchange rate volatility on export performance in South Africa. This relationship was examined using GARCH methods. Exports were regressed against real effective exchange rate, trade openness and capacity utilisation. The research aimed to establish whether exchange rate volatility impacts negatively on export performance in the manner suggested by the econometric model. The result obtained showed that exchange rate volatility had a significantly negative effect on South African exports in the period 2000-2011.
- Full Text:
- Date Issued: 2014
The effectiveness of centralised human resource management on service delivery: a case of Bedford Hospital, Department of Health, Province of the Eastern Cape
- Authors: Ncebakazi, Frances Qalase
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11683 , http://hdl.handle.net/10353/d1013557
- Description: The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The research has also revealed that amongst the challenges identified, there were those that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.
- Full Text:
- Date Issued: 2014
- Authors: Ncebakazi, Frances Qalase
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11683 , http://hdl.handle.net/10353/d1013557
- Description: The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The research has also revealed that amongst the challenges identified, there were those that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.
- Full Text:
- Date Issued: 2014
The effectiveness of tender practises in municipal supply chain management: an exploration of two municipalities in Amathole District Municpality in the Eastern Cape province (2009-2012)
- Authors: Ngqase, S A
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1119 , vital:26527
- Description: The tendering process is central to acquisition of public services and goods in all over South Africa. Municipalities and government institutions just like any private institution need to buy products and services in order to perform their functions effectively. But the procurement function has not been an easy one for the government with the tender process being slow and not transparent which can lead to a process of selling invoices taking up to three months, potentially destroying small businesses. The primary objective of the study therefore, is to find the causes of nepotisms, bribery, and corruption in tender practices in the two selected municipalities of the Amathole District and the factors that lead to delayed payments in the tender practices and further makes recommendations on how to eliminate such factors. The study used a mixed method approach research methodology which is a combination of qualitative and quantitative methods and included the two municipalities from the Amathole District Municipality, the Buffalo City Metropolitan Municipality and Nkonkobe Municipality, and used questionnaires and an interview to collect a data.
- Full Text: false
- Date Issued: 2014
- Authors: Ngqase, S A
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1119 , vital:26527
- Description: The tendering process is central to acquisition of public services and goods in all over South Africa. Municipalities and government institutions just like any private institution need to buy products and services in order to perform their functions effectively. But the procurement function has not been an easy one for the government with the tender process being slow and not transparent which can lead to a process of selling invoices taking up to three months, potentially destroying small businesses. The primary objective of the study therefore, is to find the causes of nepotisms, bribery, and corruption in tender practices in the two selected municipalities of the Amathole District and the factors that lead to delayed payments in the tender practices and further makes recommendations on how to eliminate such factors. The study used a mixed method approach research methodology which is a combination of qualitative and quantitative methods and included the two municipalities from the Amathole District Municipality, the Buffalo City Metropolitan Municipality and Nkonkobe Municipality, and used questionnaires and an interview to collect a data.
- Full Text: false
- Date Issued: 2014
The efficacy of revenue collection strategies in local government: the case of Yei River County, South Sudan
- Authors: Logoro, John Mogga Ezekiel
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1092 , vital:26526
- Description: The study explores the Efficacy of Revenue Collection Strategies in Local Government as a Public Sector management tool for service provision in Yei River County – Republic of South Sudan. The main research question being pursued sought to find out the extent to which Revenue collection strategies can be an effective tool for public sector management and service provision in Yei River County. The study used both quantitative data (obtained through questionnaire survey) and qualitative data (through in-depth responses from County staff). The findings of the study seem to indicate that ineffective revenue collection strategies are being utilised by the local government officials. Some members of the communities and traders were still ignorant as to why they should be paying taxes which makes many of them to evade paying taxes. The study also reveals some challenges such as corrupt practices, poverty and illiteracy as some of the hindrances to effective revenue collection. However, there is a degree of success in revenue collection in the County as evidenced by the ongoing development activities such as urban road repairs which were financed by local taxes. A lot needs to be done in order to improve revenue collection in this County of Yei River County if services are to be delivered effectively and efficiently to the people. It is therefore strongly recommended that there is a need to put in place good educative measures to ensure that the citizens are informed about why they should be paying taxes to the County other than evading taxes and above all, the County need to strengthen the County Revenue Authority for better revenue collection.
- Full Text:
- Date Issued: 2014
- Authors: Logoro, John Mogga Ezekiel
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1092 , vital:26526
- Description: The study explores the Efficacy of Revenue Collection Strategies in Local Government as a Public Sector management tool for service provision in Yei River County – Republic of South Sudan. The main research question being pursued sought to find out the extent to which Revenue collection strategies can be an effective tool for public sector management and service provision in Yei River County. The study used both quantitative data (obtained through questionnaire survey) and qualitative data (through in-depth responses from County staff). The findings of the study seem to indicate that ineffective revenue collection strategies are being utilised by the local government officials. Some members of the communities and traders were still ignorant as to why they should be paying taxes which makes many of them to evade paying taxes. The study also reveals some challenges such as corrupt practices, poverty and illiteracy as some of the hindrances to effective revenue collection. However, there is a degree of success in revenue collection in the County as evidenced by the ongoing development activities such as urban road repairs which were financed by local taxes. A lot needs to be done in order to improve revenue collection in this County of Yei River County if services are to be delivered effectively and efficiently to the people. It is therefore strongly recommended that there is a need to put in place good educative measures to ensure that the citizens are informed about why they should be paying taxes to the County other than evading taxes and above all, the County need to strengthen the County Revenue Authority for better revenue collection.
- Full Text:
- Date Issued: 2014
The establishment of a mobile phone information security culture: linking student awareness and behavioural intent
- Authors: Bukelwa, Ngoqo
- Date: 2014
- Subjects: Information security awareness -- Mobile phone security , Information safety
- Language: English
- Type: Thesis , Doctoral , PhD (Information Systems)
- Identifier: http://hdl.handle.net/10353/657 , vital:26485 , Information security awareness -- Mobile phone security , Information safety
- Description: The information security behaviour of technology users has become an increasingly popular research area as security experts have come to recognise that while securing technology by means of firewalls, passwords and offsite backups is important, such security may be rendered ineffective if the technology users themselves are not information security conscious. The mobile phone has become a necessity for many students but, at the same time, it exposes them to security threats that may result in a loss of information. Students in developing countries are at a disadvantage because they have limited access to information relating to information security threats, unlike their counterparts in more developed societies who can readily access this information from sources like the Internet. The developmental environment is plagued with challenges like access to the Internet or limited access to computers. The poor security behaviour exhibited by student mobile phone users, which was confirmed by the findings of this study, is of particular interest in the university context as most undergraduate students are offered a computer-related course which covers certain information security-related principles. During the restructuring of the South African higher education system, smaller universities and technikons (polytechnics) were merged to form comprehensive universities. Thus, the resultant South African university landscape is made up of traditional and comprehensive universities as well as universities of technology. Ordinarily, one would expect university students to have similar profiles. However in the case of this study, the environment was a unique factor which had a direct impact on students’ learning experiences and learning outcomes. Mbeki (2004) refers to two economies within South Africa the first one is financially sound and globally integrated, and the other found in urban and rural areas consists of unemployed and unemployable people who do not benefit from progress in the first economy. Action research was the methodological approach which was chosen for the purposes of this study to collect the requisite data among a population of university students from the ‘second economy’. The study focuses on the relationship between awareness and behavioural intention in understanding mobile phone user information security behaviour. The study concludes by proposing a behaviour profile forecasting framework based on predefined security behavioural profiles. A key finding of this study is that the security behaviour exhibited by mobile phone users is influenced by a combination of information security awareness and information security behavioural intention, and not just information security awareness.
- Full Text:
- Date Issued: 2014
- Authors: Bukelwa, Ngoqo
- Date: 2014
- Subjects: Information security awareness -- Mobile phone security , Information safety
- Language: English
- Type: Thesis , Doctoral , PhD (Information Systems)
- Identifier: http://hdl.handle.net/10353/657 , vital:26485 , Information security awareness -- Mobile phone security , Information safety
- Description: The information security behaviour of technology users has become an increasingly popular research area as security experts have come to recognise that while securing technology by means of firewalls, passwords and offsite backups is important, such security may be rendered ineffective if the technology users themselves are not information security conscious. The mobile phone has become a necessity for many students but, at the same time, it exposes them to security threats that may result in a loss of information. Students in developing countries are at a disadvantage because they have limited access to information relating to information security threats, unlike their counterparts in more developed societies who can readily access this information from sources like the Internet. The developmental environment is plagued with challenges like access to the Internet or limited access to computers. The poor security behaviour exhibited by student mobile phone users, which was confirmed by the findings of this study, is of particular interest in the university context as most undergraduate students are offered a computer-related course which covers certain information security-related principles. During the restructuring of the South African higher education system, smaller universities and technikons (polytechnics) were merged to form comprehensive universities. Thus, the resultant South African university landscape is made up of traditional and comprehensive universities as well as universities of technology. Ordinarily, one would expect university students to have similar profiles. However in the case of this study, the environment was a unique factor which had a direct impact on students’ learning experiences and learning outcomes. Mbeki (2004) refers to two economies within South Africa the first one is financially sound and globally integrated, and the other found in urban and rural areas consists of unemployed and unemployable people who do not benefit from progress in the first economy. Action research was the methodological approach which was chosen for the purposes of this study to collect the requisite data among a population of university students from the ‘second economy’. The study focuses on the relationship between awareness and behavioural intention in understanding mobile phone user information security behaviour. The study concludes by proposing a behaviour profile forecasting framework based on predefined security behavioural profiles. A key finding of this study is that the security behaviour exhibited by mobile phone users is influenced by a combination of information security awareness and information security behavioural intention, and not just information security awareness.
- Full Text:
- Date Issued: 2014
The impact of export diversification on economic performance in South Africa: 1980-2012
- Authors: Choga, Ireen
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , Doctor of Commerce (in Economics)
- Identifier: vital:11489 , http://hdl.handle.net/10353/d1018223
- Description: A widely held view is that export diversification constitutes an important component of export led growth, and poses a major challenge for many developing countries. Given this, the role of export diversification on economic growth warrants a fresh analysis in South Africa. The primary objective of this study is to determine the impact of export diversification on economic growth in South Africa. In this context, the study seeks to establish the relationship between export diversification, export stability and export growth. Initially, the study examines the extent and structure of export diversification in South Africa; it then empirically establishes the link between export diversification, export stability and export growth. Finally, it develops a model and investigates the effects of export diversification on economic growth in South Africa. As an attempt to fulfill the proposed objectives, this study uses quarterly data for the period 1980 to 2012 as well as data for 28 selected groups of commodities to investigate the effects of export diversification on economic growth in South Africa. Measures of export diversification and structural changes in exports in the context of South Africa were discussed. The findings of this study are that the Commodity Specific Cumulative Experience function showed that plots for manufactured commodities are shifted to the right indicating that the commodities are non-traditional in nature whereas, plots for primary commodities are shifted to the left. Results also indicated that South Africa relies more on traditional exports than manufactured exports. Various measures of export instability were used to calculate the export instability index in South Africa. The results of the study reveal that the South African export basket is slightly diversified, and the less diversified or primary commodities are associated with high instability VECM approach was used to allow us to establish the extent of influence of export diversification and other explanatory variables on economic growth. Consistent with other researchers, the study found that export diversification plays significant roles to economic growth in South Africa. A number of diagnostic checks were employed to validate the parameter evaluation of the outcomes achieved by the model. The model passed all the diagnostic checks. On the whole, the results to a larger extent painted a pictured that export diversification is important or drives economic growth in South Africa. Corroborating our findings with work of other scholars, we conclude that our results are complementary.
- Full Text:
- Date Issued: 2014
- Authors: Choga, Ireen
- Date: 2014
- Language: English
- Type: Thesis , Doctoral , Doctor of Commerce (in Economics)
- Identifier: vital:11489 , http://hdl.handle.net/10353/d1018223
- Description: A widely held view is that export diversification constitutes an important component of export led growth, and poses a major challenge for many developing countries. Given this, the role of export diversification on economic growth warrants a fresh analysis in South Africa. The primary objective of this study is to determine the impact of export diversification on economic growth in South Africa. In this context, the study seeks to establish the relationship between export diversification, export stability and export growth. Initially, the study examines the extent and structure of export diversification in South Africa; it then empirically establishes the link between export diversification, export stability and export growth. Finally, it develops a model and investigates the effects of export diversification on economic growth in South Africa. As an attempt to fulfill the proposed objectives, this study uses quarterly data for the period 1980 to 2012 as well as data for 28 selected groups of commodities to investigate the effects of export diversification on economic growth in South Africa. Measures of export diversification and structural changes in exports in the context of South Africa were discussed. The findings of this study are that the Commodity Specific Cumulative Experience function showed that plots for manufactured commodities are shifted to the right indicating that the commodities are non-traditional in nature whereas, plots for primary commodities are shifted to the left. Results also indicated that South Africa relies more on traditional exports than manufactured exports. Various measures of export instability were used to calculate the export instability index in South Africa. The results of the study reveal that the South African export basket is slightly diversified, and the less diversified or primary commodities are associated with high instability VECM approach was used to allow us to establish the extent of influence of export diversification and other explanatory variables on economic growth. Consistent with other researchers, the study found that export diversification plays significant roles to economic growth in South Africa. A number of diagnostic checks were employed to validate the parameter evaluation of the outcomes achieved by the model. The model passed all the diagnostic checks. On the whole, the results to a larger extent painted a pictured that export diversification is important or drives economic growth in South Africa. Corroborating our findings with work of other scholars, we conclude that our results are complementary.
- Full Text:
- Date Issued: 2014
The impact of financial development on private investment in south Africa
- Authors: Mukuya, Prisca R
- Date: 2014
- Subjects: Economic development -- South Africa , Gross domestic product -- South Africa , Investments, Foreign -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11488 , http://hdl.handle.net/10353/d1018210 , Economic development -- South Africa , Gross domestic product -- South Africa , Investments, Foreign -- South Africa
- Description: Empirical evidence and theoretical propositions suggest that financial development is strongly correlated to private investment because financial development positively affects investments by affecting capital accumulation, altering savings rate or by channelizing savings to various capital producing technologies. This study empirically investigated the impact of financial development on private investment in South Africa using quarterly data for the period 1994/01 to 2011/04. This study assess whether the theoretical and empirical propositions can be supported in South Africa. Cointegration tests using the Johansen approach (1988) were conducted to examine if there is a stable relationship in the level of private investment and financial development in South Africa. As a proxy for financial sector development, credit to private sector as per cent of GDP and stock market development were employed. Other variables that affect investment such as real interest rates and real GDP were also included in the model. Results of the study indicate that stock market development and real GDP have a positive relationship with private investment. Bank credit to the private sector however showed a negative relationship with private investment. A negative relationship was also noted for the relationship between private investment and real interest rates.
- Full Text:
- Date Issued: 2014
- Authors: Mukuya, Prisca R
- Date: 2014
- Subjects: Economic development -- South Africa , Gross domestic product -- South Africa , Investments, Foreign -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11488 , http://hdl.handle.net/10353/d1018210 , Economic development -- South Africa , Gross domestic product -- South Africa , Investments, Foreign -- South Africa
- Description: Empirical evidence and theoretical propositions suggest that financial development is strongly correlated to private investment because financial development positively affects investments by affecting capital accumulation, altering savings rate or by channelizing savings to various capital producing technologies. This study empirically investigated the impact of financial development on private investment in South Africa using quarterly data for the period 1994/01 to 2011/04. This study assess whether the theoretical and empirical propositions can be supported in South Africa. Cointegration tests using the Johansen approach (1988) were conducted to examine if there is a stable relationship in the level of private investment and financial development in South Africa. As a proxy for financial sector development, credit to private sector as per cent of GDP and stock market development were employed. Other variables that affect investment such as real interest rates and real GDP were also included in the model. Results of the study indicate that stock market development and real GDP have a positive relationship with private investment. Bank credit to the private sector however showed a negative relationship with private investment. A negative relationship was also noted for the relationship between private investment and real interest rates.
- Full Text:
- Date Issued: 2014
The impact of financial intermediaries on the savings-investment ratio in South Africa
- Authors: Mtimkhulu, Ayibongwe Joseph
- Date: 2014
- Subjects: Saving and investment -- South Africa , Intermediation (Finance) -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11484 , Saving and investment -- South Africa , Intermediation (Finance) -- South Africa
- Description: This study examined whether or not financial intermediation can explain the variations in the savings-investment ratio in South Africa during the period 1990 to 2012. The study specifically tests the McKinnon Conduit Effect hypothesis which states that increasing interest rate raises the capacity of financial savings via financial intermediaries based on data from South Africa. Apart from informal graphical test, this study employed formal tests such as the Augmented Dickey-Fuller and Phillips Perron stationarity tests to test the properties of the variables considered, including interest rates, for stationarity. In order to ascertain the long-run and short-run dynamics between its variables, the Johansen co-integration test is utilized, while the Error Correction Mechanism is also employed. Results from the study state that financial assets (a proxy for financial intermediation), income and real interest rate all positively impact the savings-investment ratio. Additionally, short-run analysis results showed that income, financial assets and real interest rates positively influence the savings-investment ratio. Real interest rates were seen as being both positive and statistically significant. Therefore the study recommended that the financial services sector and the South African Reserve Bank (SARB) should work together as this will result in the improvement of efficiencies in price discovery with regards to bank charges, access to banking facilities and the timely provision of services in order to encourage savings (for investment purposes) in the South African economy.
- Full Text:
- Date Issued: 2014
- Authors: Mtimkhulu, Ayibongwe Joseph
- Date: 2014
- Subjects: Saving and investment -- South Africa , Intermediation (Finance) -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11484 , Saving and investment -- South Africa , Intermediation (Finance) -- South Africa
- Description: This study examined whether or not financial intermediation can explain the variations in the savings-investment ratio in South Africa during the period 1990 to 2012. The study specifically tests the McKinnon Conduit Effect hypothesis which states that increasing interest rate raises the capacity of financial savings via financial intermediaries based on data from South Africa. Apart from informal graphical test, this study employed formal tests such as the Augmented Dickey-Fuller and Phillips Perron stationarity tests to test the properties of the variables considered, including interest rates, for stationarity. In order to ascertain the long-run and short-run dynamics between its variables, the Johansen co-integration test is utilized, while the Error Correction Mechanism is also employed. Results from the study state that financial assets (a proxy for financial intermediation), income and real interest rate all positively impact the savings-investment ratio. Additionally, short-run analysis results showed that income, financial assets and real interest rates positively influence the savings-investment ratio. Real interest rates were seen as being both positive and statistically significant. Therefore the study recommended that the financial services sector and the South African Reserve Bank (SARB) should work together as this will result in the improvement of efficiencies in price discovery with regards to bank charges, access to banking facilities and the timely provision of services in order to encourage savings (for investment purposes) in the South African economy.
- Full Text:
- Date Issued: 2014