A framework to mitigate phishing threats
- Authors: Frauenstein, Edwin Donald
- Date: 2013
- Subjects: Computer networks -- Security measures , Mobile computing -- Security measures , Online social networks -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9832 , http://hdl.handle.net/10948/d1021208
- Description: We live today in the information age with users being able to access and share information freely by using both personal computers and their handheld devices. This, in turn, has been made possible by the Internet. However, this poses security risks as attempts are made to use this same environment in order to compromise the confidentiality, integrity and availability of information. Accordingly, there is an urgent need for users and organisations to protect their information resources from agents posing a security threat. Organisations typically spend large amounts of money as well as dedicating resources to improve their technological defences against general security threats. However, the agents posing these threats are adopting social engineering techniques in order to bypass the technical measures which organisations are putting in place. These social engineering techniques are often effective because they target human behaviour, something which the majority of researchers believe is a far easier alternative than hacking information systems. As such, phishing effectively makes use of a combination of social engineering techniques which involve crafty technical emails and website designs which gain the trust of their victims. Within an organisational context, there are a number of areas which phishers exploit. These areas include human factors, organisational aspects and technological controls. Ironically, these same areas serve simultaneously as security measures against phishing attacks. However, each of these three areas mentioned above are characterised by gaps which arise as a result of human involvement. As a result, the current approach to mitigating phishing threats comprises a single-layer defence model only. However, this study proposes a holistic model which integrates each of these three areas by strengthening the human element in each of these areas by means of a security awareness, training and education programme.
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- Date Issued: 2013
A framework to evaluate usable security in online social networking
- Authors: Yeratziotis, Alexandros
- Date: 2011
- Subjects: Online social networks -- Security measures , Computer security , Data protection
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9807 , http://hdl.handle.net/10948/d1012933
- Description: It is commonly held in the literature that users find security and privacy difficult to comprehend. It is also acknowledged that most end-user applications and websites have built-in security and privacy features. Users are expected to interact with these in order to protect their personal information. However, security is generally a secondary goal for users. Considering the complexity associated with security in combination with the notion that it is not users’ primary task, it makes sense that users tend to ignore their security responsibilities. As a result, they make poor security-related decisions and, consequently, their personal information is at risk. Usable Security is the field that investigates these types of issue, focusing on the design of security and privacy features that are usable. In order to understand and appreciate the complexities that exist in the field of Usable Security, the research fields of Human-Computer Interaction and Information Security should be examined. Accordingly, the Information Security field is concerned with all aspects pertaining to the security and privacy of information, while the field of Human-Computer Interaction is concerned with the design, evaluation and implementation of interactive computing systems for human use. This research delivers a framework to evaluate Usable Security in online social networks. In this study, online social networks that are particular to the health domain were used as a case study and contributed to the development of a framework consisting of three components: a process, a validation tool and a Usable Security heuristic evaluation. There is no existing qualitative process that describes how one would develop and validate a heuristic evaluation. In this regard a heuristic evaluation is a usability inspection method that is used to evaluate the design of an interface for any usability violations in the field of Human-Computer Interaction. Therefore, firstly, a new process and a validation tool were required to be developed. Once this had been achieved, the process could then be followed to develop a new heuristic evaluation that is specific to Usable Security. In order to assess the validity of a new heuristic evaluation a validation tool is used. The development of tools that can improve the design of security and privacy features on end-user applications and websites in terms of their usability is critical, as this will ensure that the intended users experience them as usable and can utilise them effectively. The framework for evaluating Usable Security contributes to this objective in the context of online social networks.
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- Date Issued: 2011